Terms & Condition

Terms & Conditions

V-Revive is a New Zealand owned and operated company, with the office address as 5 Galloway Street, Hamilton East, 3216, New Zealand. V-Revive started operating Feb 2020 in New Zealand with a sole purpose to improve the health and wellbeing of New Zealanders through the use of portable massagers. We provide a one-stop solution for relaxation and ensure our body massagers provide a sense of calmness the busy lives of our customers.

General Terms & conditions Payment Processing

  • All goods are billed in NZD ONLY. We process all transactions in NZD only.
  • We (V-Revive) accept payments through multiple modes like – Bank Transfers – Payment through the website – Payment over the phone through debit or credit card – Pay Pal – After Pay
  • We (V-Revive) will never ask you to send your billing details by an email or any other mode apart from paying over the website or over the phone through our customer service executive.
  • We (V-Revive) do not store any of your details including your bulling details.
  • Once the payment has been made, your card and billing details are deleted from the system and are not stored anywhere. Neither the soft copy nor hard copy will be stored. We only save your name, phone number, email id and delivery address for our database.
  • None of your personal details are shared with any company or third party.

Shipping & Delivery

This section identifies about shipping & delivery terms:
  • All products are shipped within 48 hours of order placement.
  • Products within New Zealand are delivered within 7 to 10 working days.
  • Over seas shipment can take 10 to 35 days.
  • We do not charge any delivery or shipping fee for orders within New Zealand. However there will be a shipping fee for overseas shipment. (for details please refer to the delivery terms and condition section of the website)

After Sale service

This section identifies about shipping & delivery terms:
  • All our products have 6 months of warranty and covered by support services.
  • Our operating hours are 9 am to 7 pm Monday to Saturday
  • You can contact us by :
  • Email: info@v-revive.co.nz
  • Phone: 078080841
  • Post: 5 Galloway Street, Hamilton East, 3216, New Zealand